Before your appointment
What to do before you arrive
Before your appointment
After booking, you receive a link to questionnaires about your injury and health history. They take 15 to 20 minutes to complete. Your physician reviews your answers ahead of the appointment. Preparation means your time together can focus on the most important aspects of your recovery.
Support your recovery
Even before you see our clinicians you can get helpful guidance through our online resources to support an optimal recovery from day 1.
Before your appointment
What to do before you arrive
Before your appointment
After booking, you receive a link to questionnaires about your injury and health history. They take 15 to 20 minutes to complete. Your physician reviews your answers ahead of the appointment. Preparation means your time together can focus on the most important aspects of your recovery.
Support your recovery
Even before you see our clinicians you can get helpful guidance through our online resources to support an optimal recovery from day 1.
Before you come in
A little preparation goes a long way. What to know ahead of your first appointment.
Bring your health card (OHIP)
Wear comfortable, loose-fitting clothing that allows easy movement.
Plan for about two hours. Your first visit has two parts.
Complete questionnaires at least 24 hours prior to their appointment.
Before you come in
A little preparation goes a long way. What to know ahead of your first appointment.
Bring your health card (OHIP)
Wear comfortable, loose-fitting clothing that allows easy movement.
Plan for about two hours. Your first visit has two parts.
Complete questionnaires at least 24 hours prior to their appointment.
Your first visit
Your first visit has two parts
A concussion physician reviews your history, symptoms, and current status. They conduct a comprehensive physical exam, makes a diagnosis and develops a management plan. This visit is covered by OHIP.
An occupational therapist, physiotherapist, or physiotherapy assistant completes a functional assessment on the same day. This part has a fee.
Your first visit
Your first visit has two parts
A concussion physician reviews your history, symptoms, and current status. They conduct a comprehensive physical exam, makes a diagnosis and develops a management plan. This visit is covered by OHIP.
An occupational therapist, physiotherapist, or physiotherapy assistant completes a functional assessment on the same day. This part has a fee.
What happens after your first visit
If treatment is recommended, your care team puts together a plan around your specific symptoms and goals. Some patients need a few visits. Others need more structured support over several weeks or months.
You will not be managed by a single provider working alone. The team coordinates. If something is not working, we adjust.
What happens after your first visit
If treatment is recommended, your care team puts together a plan around your specific symptoms and goals. Some patients need a few visits. Others need more structured support over several weeks or months.
You will not be managed by a single provider working alone. The team coordinates. If something is not working, we adjust.
Forms and letters
Need a letter for work, school, or sport?
Many patients need documentation to return to work, school, or sport. Let us know what you need on your registration questionnaire. We include a return-to-work or return-to-school plan in the rehab specialist portion of your first visit. Other forms and letters carry a fee and are not covered by OHIP or private insurance.
Forms and letters
Need a letter for work, school, or sport?
Many patients need documentation to return to work, school, or sport. Let us know what you need on your registration questionnaire. We include a return-to-work or return-to-school plan in the rehab specialist portion of your first visit. Other forms and letters carry a fee and are not covered by OHIP or private insurance.
Patient Portal
Managing your care online
Our patient portal gives you access to appointment details, documents, and communication with your care team. it allows you to book your follow up appointments with our care team.
The platform is Input Health. Once you are registered, all clinical communication comes through the portal. You can view messages from your care team, check upcoming appointments, and request follow-up visits.
Patient Portal
Managing your care online
Our patient portal gives you access to appointment details, documents, and communication with your care team. it allows you to book your follow up appointments with our care team.
The platform is Input Health. Once you are registered, all clinical communication comes through the portal. You can view messages from your care team, check upcoming appointments, and request follow-up visits.
Cancellation policy
Our policy applies to all services, including OHIP-covered physician visits. Fees are not eligible for reimbursement through private insurance.
Less than 24 hours:
100% of the appointment cost applies
24-48 hours notice
50% of the appointment cost applies
Cancellation policy
Our policy applies to all services, including OHIP-covered physician visits. Fees are not eligible for reimbursement through private insurance.
Less than 24 hours:
100% of the appointment cost applies
24-48 hours notice
50% of the appointment cost applies
Common questions